Whether you are deciding to buy or have just checked out, here is what to expect when using the HSVE Proxmox Template Script.
You need access to a supported Proxmox VE host, enough storage for the image you choose, and a network connection for the initial download. Check the template catalogue and its requirements before purchase. HSVE does not supply Windows, macOS or other third-party operating-system licences; use those images only where you have the necessary rights and compatible hardware.
Choose a 6- or 12-month access window and complete the secure checkout. Once payment is confirmed, we send your order details and installer link to the email address used at purchase.
Follow the instructions in your purchase email. You can also view your licence details and installation command in your HSVE Account Dashboard. Keep your order-specific link and licence key private.
Open a shell on your Proxmox VE host, use the exact installer command supplied for your order and enter your licence key if prompted. The first download needs a working network connection.
Select an available template and follow the installer prompts. Import times depend on the image, network and host storage. When the installer finishes, check the imported VM in Proxmox before starting it.
HSVE Portal access is included at no extra cost with a Template Script purchase. The Portal is a separate interface for viewing and managing connected Proxmox Sites. To use it with your own infrastructure, sign in and follow the Portal setup flow to enrol a Site and its outbound Agent.
Open HSVE Portal →If you cannot find your delivery email, check your spam folder and the licence section of your Account Dashboard. For a missing order, installation problem or product question, contact the Customer Centre using your purchase email address.
A completed purchase with an active, unexpired qualifying Template Script licence is eligible for a dedicated Priority Support queue. This is not a guaranteed response time or an unlimited engineering support service.